Contact Us
Have any queries ? We're all ears
Our team is trained, equipped & ready to guide you from scratch to success.
Ring us up
+ 91- 9782338674, +91-8709234197
Write to us
Visit us
Room no 201, B-38, Old DLF Colony, Sector 14, Gurugram, Haryana 122001.
Blacktie Customer Care Is Always Here
Go to the Blacktie customer care self-help page for instant answers to frequently asked questions.
How does our customer grievance policy work ?
While we believe in providing you with the best experience, you can always tell us how we
can improve our services. We’ll be more than happy to assist you..
Customer Support
Contact the Blacktie customer care team & get an online resolution to your queries/complaints across channels, including chat. Our team will address your concern within 5 business days from receipt.
Contact Customer Support
ARUN ALEXANDER
Email ID: [email protected]
Customer service escalation
If you feel like your concern is not addressed within the promised timeline, or you are dissatisfied with the response from Level 1, you can reach out to our escalation team. We will respond to you within 3 business days of receipt of your email.
Our Escalation Manager
ROHAN KUMAR
Email ID: [email protected]
Grievance Officer/ Gurugram Officer
If your query remains unresolved, you can further escalate the matter to our grievance officer with the details of your interaction with the escalation manager. We will respond within 3 business days of receipt of your email.
Our Grievance Officer/ Gurugram Officer
APURV MATHUR
Email ID:[email protected]
